Usability Testing and UX Audit Services
Stay step one away from hackers
QA-CS UX services include usability testing, UX audit, and UX research. Our usability testing experts can facilitate the solution’s user adoption by ensuring the smoothness of its user journeys.
Services We Provide
Usability testing is aimed to ensure the logical arrangement of a solution s UI elements, convenient content layout and the number of usage steps.
Usability testing
With profound knowledge of business, technology and UX trends, and experience in multiple industries, we assess how easy and clear your solution is for end users.
UX audit
The scope of our usability audit includes reviewing an information architecture; detecting interactive pain points, UI defects and performance issues; and preparing recommendations to improve your application.
UX research
With the team of experienced UX specialists, business analysts and web designers, we go beyond pure usability testing and audit and offer UX services to get important information, which may be unavailable from prior UX design.
Cooperation Models
Usability testing as a separate service
We test your software product or just a part of it from the user perspective to detect usability problems and potential adoption barriers.
Usability testing as a part of QA
We test your application from various sides: functionality, performance, compatibility, security – and include usability into this list.
Usability testing as UX research
We are ready to go beyond pure usability testing and offer complete application UX research: from user research and persona creation to usability testing and UI audit with further solution redesign if needed.
Challenges We Solve
High-risk industries we keep safe
No usability design
Successful usability testing services are hardly possible without such context info as a persona and a user journey. We involve our competences in UX research to perform persona creation to model real users with real needs, problems and expectations from software and do customer journey mapping to create the visual representation of the product usage.
Usability requirements vary for different domains
Wide experience in multiple domains (including healthcare, retail, banking, manufacturing, and more) helps us to walk in a customers shoes and understand real needs of your target audience and their usage patterns. Additionally, being ISO 27001-certified, we guarantee that cooperation with us dont pose any security threats.
Usability requirements vary for different Users
We reproduce real-life situations to ensure objective usability testing on a variety of devices in the variety of settings your target audience is likely to use the application. For example, mobile usability testing should consider such specifics as doing tasks on the move with many distractions, lack of access to stable connectivity, various types of data input (touchscreens, voice inputs, and more). As for desktop applications, their usability may be influenced by e.g., illumination in the office or at home, the ability to use a mouse and so on.
Usability testing can be ineffective without reproducing real-life context
We reproduce real-life situations to ensure objective usability testing on a variety of devices in the variety of settings your target audience is likely to use the application. For example, mobile usability testing should consider such specifics as doing tasks on the move with many distractions, lack of access to stable connectivity, various types of data input (touchscreens, voice inputs, and more). As for desktop applications, their usability may be influenced by e.g., illumination in the office or at home, the ability to use a mouse and so on.
With many identified issues, it’s difficult to establish the best order of fixing
Relying on a mature ISO 9001-certified quality management system, we not solely point at usability problems. We prioritize identified issues defining the degree of their severity to focus on impactful aspects. Also, we establish the most convenient order to fix issues and ensure that the updates to an applications usability components wont cause new ones.
Remove Barriers to Successful User Adoption of Your App
QA-CS is ready to assist in testing usability of your application and adding to user satisfaction. Don’t hesitate to set up a free consultation with our experts.
Challenges We Solve
High-risk industries we keep safe
Expert-based usability testing
Members of the target audience use a prototype or a ready application to complete scenarios developed by a UX researcher. While performing the scenarios, users are asked to verbalize their thoughts and guesses and explain why they do certain actions in the tested app. A UX researcher processes the testing results and prepares a report.
To get additional user perspective and increase the sample, we also add app usage, web statistics, interviews and surveys to our usability testing and UX research.
User-based usability testing
Members of the target audience use a prototype or a ready application to complete scenarios developed by a UX researcher. While performing the scenarios, users are asked to verbalize their thoughts and guesses and explain why they do certain actions in the tested app. A UX researcher processes the testing results and prepares a report.
To get additional user perspective and increase the sample, we also add app usage, web statistics, interviews and surveys to our usability testing and UX research.
@aliceQA
QA-CS transformed our product! Their team identified issues we had missed and provided detailed reports that made fixing those bugs much easier. Their functional testing services are top-notch.
@michael_dev
I'm thoroughly impressed with QA-CS. They handled our regression testing seamlessly, catching potential issues before they impacted our users. Working with them was worth every penny!
@sarah_code
QA-CS is a lifesaver. Their rigorous software testing gave us the confidence to launch our latest update without a hitch. I highly recommend them for their professionalism and reliability.
@aliceQA
QA-CS transformed our product! Their team identified issues we had missed and provided detailed reports that made fixing those bugs much easier. Their functional testing services are top-notch.
@michael_dev
I'm thoroughly impressed with QA-CS. They handled our regression testing seamlessly, catching potential issues before they impacted our users. Working with them was worth every penny!
@sarah_code
QA-CS is a lifesaver. Their rigorous software testing gave us the confidence to launch our latest update without a hitch. I highly recommend them for their professionalism and reliability.
@aliceQA
QA-CS transformed our product! Their team identified issues we had missed and provided detailed reports that made fixing those bugs much easier. Their functional testing services are top-notch.
@michael_dev
I'm thoroughly impressed with QA-CS. They handled our regression testing seamlessly, catching potential issues before they impacted our users. Working with them was worth every penny!
@sarah_code
QA-CS is a lifesaver. Their rigorous software testing gave us the confidence to launch our latest update without a hitch. I highly recommend them for their professionalism and reliability.
@aliceQA
QA-CS transformed our product! Their team identified issues we had missed and provided detailed reports that made fixing those bugs much easier. Their functional testing services are top-notch.
@michael_dev
I'm thoroughly impressed with QA-CS. They handled our regression testing seamlessly, catching potential issues before they impacted our users. Working with them was worth every penny!
@sarah_code
QA-CS is a lifesaver. Their rigorous software testing gave us the confidence to launch our latest update without a hitch. I highly recommend them for their professionalism and reliability.
@david_qa
The QA-CS team exceeded our expectations. Their attention to detail in testing uncovered even the smallest bugs, which we were able to address before our release. Definitely will use them again!
@emily_j_dev
I was blown away by QA-CS's dedication and thoroughness. Their functional and regression testing processes ensured our platform was bug-free. Fantastic service and amazing team!
@chris_testdev
We needed a reliable testing partner, and QA-CS delivered. Their software testing approach caught issues we hadn't considered. Launching a quality product would have been impossible without them.
@david_qa
The QA-CS team exceeded our expectations. Their attention to detail in testing uncovered even the smallest bugs, which we were able to address before our release. Definitely will use them again!
@emily_j_dev
I was blown away by QA-CS's dedication and thoroughness. Their functional and regression testing processes ensured our platform was bug-free. Fantastic service and amazing team!
@chris_testdev
We needed a reliable testing partner, and QA-CS delivered. Their software testing approach caught issues we hadn't considered. Launching a quality product would have been impossible without them.
@david_qa
The QA-CS team exceeded our expectations. Their attention to detail in testing uncovered even the smallest bugs, which we were able to address before our release. Definitely will use them again!
@emily_j_dev
I was blown away by QA-CS's dedication and thoroughness. Their functional and regression testing processes ensured our platform was bug-free. Fantastic service and amazing team!
@chris_testdev
We needed a reliable testing partner, and QA-CS delivered. Their software testing approach caught issues we hadn't considered. Launching a quality product would have been impossible without them.
@david_qa
The QA-CS team exceeded our expectations. Their attention to detail in testing uncovered even the smallest bugs, which we were able to address before our release. Definitely will use them again!
@emily_j_dev
I was blown away by QA-CS's dedication and thoroughness. Their functional and regression testing processes ensured our platform was bug-free. Fantastic service and amazing team!
@chris_testdev
We needed a reliable testing partner, and QA-CS delivered. Their software testing approach caught issues we hadn't considered. Launching a quality product would have been impossible without them.
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